Online Privacy Statement
ProTorque respects our customers’ right to privacy online. We hold your detailed customer information in confidence.
Personal Information Privacy
ProTorque will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to customer information databases, communicating this policy statement to all ProTorque employees and enforcing penalties for violating this statement.
ProTorque will not sell, rent, or give away our customers’ personal information to other companies for the use in selling others’ products or services.
We will communicate with customers via e-mail or other online delivery devices only if the customer agrees to receive those communications. Customers, who believe they are receiving our communications in error or no longer desire to receive them, should inform us and we will remove those customers’ names from our mailing list. ProTorque will be judicious in the use of e-mail and paper mail to communicate with customers. We will, at all times, put ourselves in the place of the recipients of our mail and treat our customers as we ourselves would like to be treated.
Order Information Privacy and Credit Card Security
We currently use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions. None of our many customers, who have made purchases through the ProTorque.com web site using SSL, have reported to us fraudulent use of their credit card as a result of their online order. We believe SSL to be a very safe encryption method, but we are always looking for even more secure encryption methods to safeguard information sent online. Our server will run detection software to help ensure you are using a secure browser and your information is secure when you check out. If our browser determines you are not using a secure browser, a message will appear at checkout.
If you have any questions about this privacy statement, the practices of this site, or your dealings with ProTorque please contact us at 631-218-8700.